On the same subject...
In case you missed it, here's a link to a letter in today's enquirer from longtime symphony supporters Anne and Bob Olson of Lebanon.
And arts consultant Drew McManus, who observes orchestra management on his blog, has two relevant essays that deserve a look. One is about concert etiquette, in which he states, "The pretentiousness in classical music is so engrained that it is nearly a part of the collective DNA, but that's not a good reason for it to continue" and notes that it's probably driving potential fans away.
In "Perhaps less is more," he wonders if it's time to re-examine the concert-length formula.